Loyalty
A reason to come back that your margins can carry.
Points on every order, VIP tiers, and rewards customers redeem at checkout.
Switching it on
- Switch the module on with the toggle at the top of this page.
- Open Activities and set what earns points and what they are worth.
- Open UI customization for the points bar on your product pages and the rewards window.
- Turn the AlliDesk app embed on in your theme, then place a test order to watch the points land.
It is live when: The module is on and the app embed is running, so shoppers see and spend their points.
What your customer sees
A "Points" tab in their account on your own domain, in your branding — no second login, no app that looks like somebody else's.
Everything on the storefront is a theme block or the app embed, so there is no theme code to edit and nothing to undo if you switch the module off.
Questions merchants ask
How do I start a points programme?
Switch Loyalty on, then open Activities: set points per ₹1 on orders, add the extras you want (review, referral, birthday), and set what a point is worth at checkout.
When do points become usable?
Points are blocked when the order is placed and released at the stage you choose: paid, fulfilled or delivered. Cancellations and refunds take them back.
How do customers spend points?
Either a fixed reward from their account or any number of points in the cart. On Shopify's checkout the discount comes off automatically.
What are tiers?
Levels a customer reaches by earning: each tier can carry a better earn rate and its own perks. Set them under Loyalty; the customer sees their tier and what is left to the next one.
Works with
Every module shares the same customer, so these need no setting up twice.